Shipping Policy & Tracking Links

Currently only shipping Champion People apparel to addresses within the United States.

Orders are shipped within 48 hours of purchase, Monday through Friday, 9:00 a.m. to 5:00 p.m. CST, and some Saturdays, 9:00 a.m. to noon CST, using USPS first-class mail via our partner Stamps.com.  The average shipping arrival time is 3-6 days after the order. 

When an order ships, Stamps.com sends a shipping confirmation and tracking link to the email used to place the order. Cannot locate it? Please search for an email from Stamps.com with your shipping notification and tracking link.

Returns & Refunds

There is a 14-day return policy for wrong size ordered, wrong item shipped, and or damaged in transit items only.

To start the return process, please email  orders@JillLane.com with the following info:

• Name, order number, proof of purchase, photo of item, and reason for return 

• Item must be as it was received; unworn and not damaged

If return is accepted, we will send a return label. Once the return item is received and passes inspection, a refund will be issued to the method of payment used for the original purchase within seven business days.

Exchanges

Wrong size ordered, no problem. The fastest solution is to process it like a return (see above), and then you can re-purchase the correct size.